Confirm the agent is connected, the address is correct, and the server state matches your expectation.
Run your game server with confidence.
A complete guide to the Minecraft setup wizard, daily panel work, access boundaries, safe power actions, recovery, and support.
Your safest first session
Use this order after the host marks an installation ready.
Take a manual backup before adding extensions, replacing worlds, or making a large configuration change.
Invite Operators or Viewers by Discord ID. Never share your Discord session or owner-only SFTP password.
Test direct connectivity before making the one-time custom game address claim.
Eight verified stages, no silent substitutions
Your draft is saved as you move forward. Only locally cached, hash-recorded artifacts appear as installable.
Name the panel. This display name can be changed later and does not rename world folders.
Choose only from server software already verified and cached by the host: Paper, Purpur, Spigot, Vanilla, Fabric, Forge, or NeoForge when available.
Choose an exact cached Minecraft build. The wizard never invents a download or silently substitutes another version.
Allocate RAM and CPU within the purchased plan. The compatible Java major is constrained by the selected artifact.
Set player capacity, online mode, whitelist, difficulty, gamemode, view distance, and other supported basics.
Choose the world name, seed, level type, structures, PvP, Nether, command blocks, and spawn protection.
Read every value before launch. Reconfiguration clearly identifies the destructive Erase & Reinstall action.
Follow measured host tasks live: artifact verification, storage, SFTP, network, container creation, startup, and final verification.
What every panel area is for
The navigation and interaction rules stay consistent between servers; all data remains scoped to the selected server.
Live state, address, players, CPU, memory, disk, TPS, server facts, and recent activity.
Read live logs and send one server command at a time. Commands are available only while Minecraft is online.
Browse, preview, edit, upload, create, rename, download, and delete files inside the server’s isolated data root.
Change supported server.properties options with validated values and clear restart requirements.
Create recurring restarts, saves, broadcasts, cleanup jobs, and protected backups.
Create, download, restore, and remove verified full-server archives within the purchased quota.
Review player state, whitelist, operators, bans, inventory details, and permanently remove stored player data while offline.
Inspect worlds and safely manage supported gameplay and world rules.
Manage supported plugins or mods and detect duplicate enabled JAR identities.
Use the authenticated BlueMap proxy after the owner approves a verified renderer installation.
Search, filter, and page through retained server events and sensitive management actions.
Give registered Discord identities Operator or Viewer access without sharing the owner’s account.
Review the installed runtime, allocation, SFTP details, branding, custom address, and protected reinstallation flow.
Know what each action actually does
Starts Minecraft inside the existing managed runtime container and waits for a verified startup.
Runs save-all flush, sends Minecraft’s graceful stop, and leaves the container alive in standby.
Gracefully saves and restarts the Java process. It does not replace the container or delete files.
Immediately kills Java and can lose unsaved world or player data. Use it only when graceful stop cannot complete.
One identity, least privilege
All panel areas, SFTP, files, extensions, backups, schedules, configuration, branding, one-time address claim, and panel access.
Power, console, player, and world operations plus approved read-only pages. No SFTP, files, extensions, backups, schedules, configuration, or user management.
Read-only operational visibility. No commands and no state-changing actions.
Your one-time domain claim
The panel checks reserved names, local ownership, Hostinger DNS, and conflicts before publishing a managed A record and Minecraft SRV record.
- Test the direct IP and port first.
- Check spelling in the confirmation step.
- Publish once; the owner control becomes locked.
- Request later changes through Support.
Protect changes before they become incidents
Create and download a backup before world replacement, extension upgrades, or reconfiguration.
Disk and backup allowances are separate. Scheduled rotation prunes only eligible scheduled archives, never manual backups.
The panel verifies archive size and SHA-256 before restoring. The runtime pauses only for the verified file swap.
Do not keep multiple enabled copies of the same plugin or mod. Use the duplicate identity warning before restart.
Common states and the correct response
Include the exact displayed error, server name, approximate time, and what changed in a support ticket.
Agent unavailable+
Do not repeatedly press power controls. The game and the panel agent are separate. Ask Support to verify the protected BiOsPlayGameAgent task.
Server offline but container running+
This is expected. Stop shuts down Minecraft cleanly while its managed runtime container remains in standby.
Files appear empty+
Use Retry once. If the agent still returns an error, keep the server untouched and include the displayed status in a support ticket.
Console does not accept a command+
Confirm the server state is Online. Submit a command without a slash, line break, or more than 512 characters.
TPS unavailable+
Wait for the server to finish startup. TPS is reported only by software that provides a supported live command.
Custom address locked+
A panel owner receives one successful address claim. Open Support for a reviewed change; do not create unmanaged DNS records.
Setup stopped safely+
Read the failed task, correct the reported condition, then Retry. The host removes unverified installations and preserves a confirmed reconfiguration rollback.
Restore failed verification+
Do not alter the archive. A size or SHA-256 mismatch stops the restore before it replaces active data.
Open the panel for live controls, or contact Support before taking an uncertain destructive action.